Privacy Policy - Parksense: Global

1. Scope and Controller

This policy applies to Parksense Global mobile app users.
The app provider acts as the data controller for personal data processed in the app.
For privacy requests or questions, contact: elias.khan.9105@gmail.com.

Location data: Used to find nearby parking and EV charging recommendations.
Camera images and selected photos: Used only when you scan parking signs.
Voice input and transcripts: Used only to execute voice commands in the app.
Microphone audio: Accessed only after the user taps Start Listening for voice control.
Parking timer and reminder metadata: Used to schedule local reminders.
Diagnostics and analytics events: Used to improve reliability and app quality.
Local device data: Favorites, recent scans, and saved parked-car location.

No silent capture: Camera or photo access is used only after a user action to take/select a sign image.
Camera purpose limitation: Sign images are processed only to read parking rules from the selected sign.
Camera storage and sharing: Sign images are not sold and are not used for advertising profiles.
No background recording: The microphone starts only when the user explicitly starts voice listening and stops when listening ends.
Purpose limitation: Microphone and speech recognition are used only for in-app voice commands (for example finding nearby parking or starting/stopping a timer).
Storage and sharing: Raw microphone audio is not sold and is not used for advertising profiles.

What data is sent (sign scan): selected sign image, selected language/country, and scan timing metadata.
What data is sent (assistant): assistant message text, recent assistant conversation context, app section context, and selected language.
Who receives the data: Google Cloud Vision, Google Gemini, and OpenAI (ChatGPT fallback) for AI processing.
User permission first: before sending data to these AI services, the app asks for explicit in-app permission.

Consent: Location, camera, microphone, and speech-recognition permissions are requested explicitly.
Contract and service delivery: Processing is required to provide requested app features.
Legitimate interests: Diagnostics and abuse prevention to keep the app secure and stable.

Google Firebase services (authentication, notifications, storage, diagnostics where enabled).
Map/navigation providers opened by the user when tapping Navigate.
OCR and cloud endpoints only when the user chooses scan or server-assisted features.
AI providers for sign and assistant features: Google Cloud Vision, Google Gemini, and OpenAI (ChatGPT fallback).
Data sent for sign scan: selected sign image, selected language/country, and scan timing metadata.
Data sent for assistant: user assistant message, recent assistant context, app section context, and selected language.
Before sending data to these AI services, the app asks for explicit in-app permission.

On-device data stays on the device until the user clears data or uninstalls the app.
Sign images are processed only for rule interpretation and are not sold for advertising purposes.
Voice command transcripts are used only for feature execution and are not sold for advertising purposes.
Server-side logs and diagnostics are retained only as long as needed for operations and security.
Users can request deletion or access via the developer contact listed in the app store listing.

Right of access, correction, deletion, restriction, objection, and portability where applicable.
Right to withdraw consent at any time by changing app/device permissions.
Right to lodge a complaint with your local supervisory authority.

The app is not intended for children under the age required by local law.
The app provides decision support only; always follow physical signs and local rules.

This policy may be updated when features, providers, or legal requirements change.
Last updated: September 15, 2026.